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The Landlord and Tenant Board’s role is to provide information about the Residential Tenancies Act (RTA) and to resolve disputes between most residential landlords and tenants.
On January 25th, 2011, our Board became part of the newly designated social justice tribunals cluster. This second cluster brings together our Board and six other important adjudicative tribunals – Human Rights Tribunal of Ontario, Social Benefits Tribunal, Custody Review Board, Child and Family Services Review Board and Special Education Tribunal (English) and Special Education Tribunal (French). The mandate of these tribunals is to provide all Ontarians with timely access to specialized, expert and effective dispute resolution in a wide range of matters that profoundly affect their everyday lives.
The cluster is led by Executive Chair Michael Gottheil. The former Chairs of the seven adjudicative tribunals were re-designated as Associate Chairs. You may find more information about the Executive Chair, the social justice tribunals cluster, its structure and access to the other tribunals at www.sjto.gov.on.ca.
Please note that the Landlord and Tenant Board generally receives a high volume of calls, particularly every Monday and on the first business day of the month. This results in higher wait times to speak with a Customer Service Officer. For a list of common questions and links to helpful information, please click here.
The mission of the Landlord and Tenant Board is to inform landlords and tenants about their rights and responsibilities under the Residential Tenancies Act and provide balanced and timely dispute resolution in accordance with the law.
© Queen's Printer for Ontario, 2007 - Last Modified: February 12, 2013
This information is provided as a public service. Although we endeavor to ensure that the information is as current and accurate as possible, errors do occasionally occur. Therefore, we cannot guarantee the accuracy of the information. Readers should where possible verify the information before acting on it.