Help for Tenants

The table below has three columns.  The first column shows some of the concerns that a tenant may have about their tenancy.  The second column provides a link to forms that may apply to the situation and the instructions for completing those forms. The third column lists other information that may be useful.

Please note: this is not a complete list of every issue and solution.  You may want to seek legal advice before deciding how to proceed and/or to obtain the complete list of options available to you.  You may also want to go to our Other Help section for a list of resources outside of the Board that may be useful.

You may also want to visit our Frequently Asked Questions section for answers to the most common questions our clients ask.

Issue Forms and Instructions Other Information

My landlord has charged me an:

  • illegal rent or
  • illegal charge

Form T1 - Tenant Application for a Rebate
Filing fee: $45.00 (one unit)*

T1 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochures:

2013 Rent Increase Guideline

2012 Rent Increase Guideline

A Guide to the Residential Tenancies Act

The Residential Tenancies Act Offences

FAQ:
Rent Deposits and Other Charges

My landlord did not:

  • use my rent deposit to credit my last months rent or give it back to me, or
  • pay me interest annually on my rent deposit

Form T1 - Tenant Application for a Rebate
Filing fee: $45.00 (single unit)*

T1 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochures:
A Guide to the Residential Tenancies Act

The Residential Tenancies Act Offences

FAQ:
Rent Deposits and Other Charges

My landlord or their agent has:

  • illegally entered my rental unit
  • changed the locks without giving me replacement keys
  • withheld or interfered with my care services, vital services or food in a care home
  • interfered with my reasonable enjoyment of the rental unit
  • harassed, coerced or threatened me

Form T2 - Application About Tenant Rights
Filing fee: $0.00 

T2 Instructions

Brochures:
Information for New Tenants

A Guide to the Residential Tenancies Act

The Residential Tenancies Act Offences

Illegal Lockouts

Interpretation Guidelines:
Guideline 6: Tenant's Rights

FAQ:
Entering the Tenant's Unit

My landlord has:

  • reduced or discontinued a service or facility, or
  • not reduced my rent when there was a decrease in municipal taxes and charges

Form T3 - Tenant Application for a Rent Reduction
Filing fee: $45.00 (single unit)*

T3 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochure:
The Residential Tenancies Act Offences
The landlord and I entered into an Agreement to increase my rent above the Guideline, but the landlord did not do the work or provide the service we agreed to

Form T4 - Tenant Application - Landlord did not Comply with an  Agreement to Increase the Rent Above the Guideline
Filing fee: $45.00 (single unit)*

T4 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

 

The landlord gave me a notice of termination because:

  • they, or a member of their family or their caregiver wanted to move in, or
  • the purchaser, or a member of their family or their caregiver wanted to move in, or
  • the landlord was going to demolish, convert or do extensive repairs,

and this did not happen

Form T5 - Tenant Application - Landlord Gave a Notice of Termination in Bad Faith
Filing fee: $0.00

T5 Instructions

Brochure:
The Residential Tenancies Act Offences
The landlord has not properly maintained or repaired my unit or the residential complex

Form T6 - Tenant Application About Maintenance
Filing fee: $45.00 (single unit)*

T6 Instructions

Other:
Request to Pay Rent to the Board on a Tenant Application about Maintenance

  

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochures:
Maintenance & Repairs

A Guide to the Residential Tenancies Act

The Residential Tenancies Act Offences

Interpretation Guidelines:
Guideline 2: Payment into the Board

Guideline 5: Breach of Maintenance Obligations

FAQ:
Maintenance and Repair

Does the Residential Tenancies Act cover my rental unit or complex?

Form A1- Application About Whether the Act Applies
Filing fee: $45.00 (single unit)*

A1 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $45.00

Brochure:
A Guide to the Residential Tenancies Act

My landlord has refused to allow me to:

  • assign or sublet my unit to someone else
  • assign my mobile home park site to someone who wants to purchase my mobile home

Form A2 - Application About a Sublet or an Assignment
Filing fee: $45.00 (single unit)*

A2 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochures:
How a Tenant Can End Their Tenancy

Mobile Home Parks and Land Lease Communities

FAQ:
How a Tenant Can End a Tenancy

I have sublet my unit to someone else and:

  • they did not leave even though the sub-tenancy has ended

Form A2 - Application About a Sublet or an Assignment
Filing fee: $45.00 (single unit)*

A2 Instructions

 

*Filing fee for more than one unit: $45.00 for the first unit + $5.00 each additional unit to a maximum of $450.00

 
The Notice of Rent Reduction sent by the municipality was wrong

Form A4 - Application to Vary the Amount of a Rent Reduction
Filing fee: $45.00 (single unit)*

A4 Instructions

 

*Filing fee for more than one unit: $45.00 for first unit + $5.00 each additional unit to a maximum of $450.00

Brochure:
Automatic Rent Reductions and Tax Decreases