Feedback

We welcome your feedback

Do you have a question about your rights?
 

You may find the information you need in the Frequently Asked Questions or Brochures by Topic sections of our website. 
 

If you cannot find an answer to your question, you may contact the Landlord and Tenant Board and speak with a customer service representative.
 

If your question concerns a commercial tenancy, click here for information about the Commercial Tenancies Act.

Do you have a comment about the accessibility of our services or about accommodation provided to you under the Human Rights Code?

The Board welcomes your feedback about the accessibility of its services. To read about the Board’s commitment to provide accessible services and about how to give us feedback about the accessibility of our services, click here.

Do you have a comment about the Residential Tenancies Act?

You may wish to give comments to your local Member of Provincial Parliament (MPP).  If you do not know the name of your MPP or how to reach him or her, you will find the information in the “Electoral Districts” section of the Elections Ontario website.

You may also send comments to:

The Honourable Kathleen Wynne
Minister of Municipal Affairs & Housing
Government of Ontario
17th Floor, 777 Bay Street
Toronto M5G 2E5

The Honourable John Gerretsen
Minister of the Attorney General
Government of Ontario
McMurtry-Scott Building
720 Bay Street, 11th Floor
Toronto M7A 2S9

The Honourable Dalton McGuinty
Premier of Ontario
Legislative Building
Queen’s Park
Toronto M7A 1A1

Do you have a complaint about a Member of the Board?

The Board has procedures for dealing with complaints from the public about its Members.  These procedures are posted in the About Us section on the Complaints about Member’s Conduct page.

Do you have a complaint about a Board Mediator?

The Board has procedures for dealing with complaints from the public about its Mediators.  These procedures are posted in the About Us section on the Complaint Process for Mediators page.

Do you have a comment about our website?

Click here to send us an e-mail if you would like to comment on the design or content of our web site.