Brochures by Topic

The Landlord and Tenant Board has several brochures that provide information about:

• the rights and responsibilities of landlords and tenants under the Residential Tenancies Act, and
• the process for applying to the Board to resolve disputes.

These brochures are in alphabetical order and are also available at Board offices and selected ServiceOntario Centres. 

IMPORTANT
Landlords must give all new tenants a copy of the Information for New Tenants brochure on or before the day the tenancy begins. 

• 2010 Rent Increase Guideline
  An explanation of the guideline amount for 2010, and what it means for landlords and tenants
  PDF printer-friendly version ()
  
  
• 2009 Rent Increase Guideline
  An explantation of the guideline amount for 2009, and what it means for landlords and tenants
   PDF printer-friendly version ()
  
  
• Amendments, Reviews and Appeals
  Describes the process of amending, reviewing or appealing an order of the Board
  PDF printer-friendly version ()
  
  
• Automatic Rent Reductions and Tax Decreases
  Rules for the automatic rent reduction of a tenant's rent if there is a decrease in the rental property taxes for the rental
  PDF printer-friendly version ()
  
  
• Care Homes
  Special rules in the Residential Tenancies Act for care homes (also called rest or retirement homes).
  PDF Printer-friendly version ()
   
• A Guide to the Residential Tenancies Act
  A summary of key topics covered by the Residential Tenancies Act. This brochure is available in English, French and ten other languages. 
  PDF printer-friendly version (English) ()
  
  
• Filing an Application
  Basic steps involved when filing an application with the Board
  PDF printer-friendly version ()
  
  
• How a Landlord can End a Tenancy
  A summary of the rules for how a landlord can end a residential tenancy and evict a tenant
  PDF Printer-friendly version ()
   
• How a Tenant can End Their Tenancy
  A summary of the rules for ending a tenancy by a tenant, including lease renewals, and assigning and subletting
  PDF printer-friendly version ()
    
• How to Serve a Motion to Set Aside and Notice of Hearing
  Instructions for serving a Motion to Set Aside an order and the Notice of Hearing
  PDF printer-friendly version ()
   
• If a Tenant Does not Pay Rent
  The basic rules for ending a tenancy by a landlord if a tenant fails to pay rent
  PDF printer-friendly version ()
  
  
• Illegal Lockouts
  Describes the remedies available to a tenant if they have been improperly evicted
  PDF printer-friendly version ()
   
• Important Information About Your Hearing
  Detailed information on how to prepare for a hearing
  PDF printer-friendly version ()
   
• Important: Your Hearing Today
  Basic information about a hearing
  PDF printer-friendly version ()
  
  
• Information About Applications for a Rent Increase Above the Guideline
  Describes how the Board reviews these applications
  PDF printer-friendly version ()
   
• Information for New Tenants
  Provides basic information about the rights and responsibilities of landlords and tenants, the role of the Board and how to contact the Board. Landlords must give this brochure to new tenants on or before the day the tenancy begins 
  PDF printer-friendly version ()
   
• Instructions for Landlords: How to Serve an Application and Notice of Hearing
  Instructions for serving a landlord application and the Notice of Hearing.
  PDF printer-friendly version ()
   
• Instructions for Tenants: How to Serve an Application and Notice of Hearing
  Instructions for serving a tenant application and the Notice of Hearing.
  PDF printer-friendly version ()
    
• Issues a Tenant can Raise at a Hearing about a Landlord’s Application for Non-payment of Rent (Form L1 or L9)
  Information about other issues that a tenant can raise at the hearing of an application about rent arrears
  PDF printer-friendly version ()
   
• Landlord and Tenant Board Fees 
  Fees charged by the Board for making an application under the Residential Tenancies Act and fees charged by the Board for certain administrative services such as copies of hearing recordings and photocopies)
  PDF printer-friendly version ()
   
• Locations of Landlord and Tenant Board Offices and ServiceOntario Centres
  The locations of Board offices and selected ServiceOntario centres across Ontario where applications to the Board under the Residential Tenancies Act can be filed
  PDF printer-friendly version ()
   
• Maintenance and Repairs
  Information about the rights and responsibilities of both landlords and tenants relating to maintenance and repairs
  PDF printer-friendly version ()
  
  
• Making a Request for information to the Board
  Describes what to expect when asking the Board for information from an application file
  PDF printer-friendly version ()
   
• Mediation by the Board
  A service offered by the Board to resolve disputes between landlords and tenants
  PDF printer-friendly version ()
  
  
• Mobile Home Parks and Land Lease Communities
  Special rules in the Residential Tenancies Act for this type of rental accommodation
  PDF printer-friendly version ()
   
• Motion to Set Aside an Ex Parte Order
  How to request that an ex parte order be set aside and instructions for serving the motion to set aside an ex parte order and the Notice of Hearing
  PDF printer-friendly version ()
  
  
• Property Left Behind When a Tenant Moves Out
  Rules about the disposal of property left behind by a tenant
  PDF printer-friendly version ()
  
  
• Rules for Representatives Involved in Board Applications
  Rules that parties and representatives who are involved in Board Applications should know about
  PDF printer-friendly version ()
  
  
• Summons
  How to request and serve a summons (A summons is a document that requires a person to attend a hearing as a witness)
  PDF printer-friendly version ()
   
• The Residential Tenancies Act Offences
  Describes conduct which could be subject to prosecution under the Residential Tenancies Act.
  PDF printer-friendly version ()
   
• What You Need to Know About Landlord and Tenant Board Telephone Hearings      
  PDF printer-friendly version ()