Step 2: Filing an application

There are 4 steps in the application process:

Step 1: Choosing an application
Step 2: Filing an Application
Step 3: The Hearing
Step 4: The Order

This is Step 2: Filing an Application.

Complete the application form

Before completing the application form, read the instructions carefully. The instructions will tell you if there are other steps in the process that you must do first. They will also tell you how to complete the application, what to do when the application is completed, and whether there are any documents (called supporting documents) that the law requires you to file with the application.

If you are required to file supporting documents and you do not, your application may be refused or dismissed.

File the application with the Board

Once you have completed the application form, you can file the application and supporting documents with the Board. Applications and supporting documents may be filed in person at any of the Board’s office locations or they can be sent by mail or fax. For a list of office locations, fax numbers and mailing addresses go to our Office Locations section.

In most cases, you must also pay a fee to file an application. The fee must be paid in full at the time you file your application. If it is not, the application will be refused.

Fees can be paid in cash, or by money order, certified cheque, debit card (in most locations), Visa, MasterCard or American Express. Certified cheques and money orders must be made payable to the Minister of Finance. For a list of application fees, go to Landlord and Tenant Board Fees. Your method of payment will depend on how your file your application.

The Board will check the application

When you submit your application, staff will look at specific information on the application form and the supporting documents. They will also look at timeframes to make sure the application is being filed on time.

If there are errors found in your application, the application may be refused, or you may be contacted to fix the errors, or the application may be accepted and processed as is.

If the Board refuses to accept your application, it will be returned to you and you must correct any errors before re-filing it with the Board.

The Board will schedule a hearing

If the Board accepts the application, a hearing will usually be scheduled to decide the application. In most cases, a hearing date is scheduled at the time the application is accepted. However there are certain situations when a hearing may not be scheduled for several days or weeks.

Once a hearing is scheduled, the Board will give the applicant (the person who filed the application) a Notice of Hearing which gives information about:

the type of application that has been filed,
the purpose of the hearing,
the type of hearing that will be held (oral, written or telephone hearing), and
the date, time and place of the hearing.

You must give a copy of the application and the Notice of Hearing to the respondent

When an application is filed with the Board, you will get two copies of the application and two copies of the Notice of Hearing.

One copy of each document is for you to keep, the other copy of each document is for you to give to the other person named in the application, called the respondent.

If there is more than one respondent, you must make enough copies to give each respondent a copy of the application and a copy of the Notice of Hearing.

There are strict rules that must be followed when giving these documents. Information about these rules can be found in two of the Board’s brochures:

You should read these rules carefully before giving the documents to the respondent.

Go to Step 3: The Hearing