Contact Information

Call us

You can call the Landlord and Tenant Board (the Board) at 416-645-8080 from within the Toronto calling area, or toll-free at 1-888-332-3234 from outside Toronto, and speak to one of our Customer Service Representatives. 

Customer Service Representatives are available Monday to Friday, except holidays, from 8:30 a.m. to 5:00 p.m.  They can provide you with information about the Residential Tenancies Act and the Board's processes; they cannot provide you with legal advice. You can also access our automated information menu at the same numbers listed above 24 hours a day, 7 days a week.

Visit our Office / Send documents by Mail or Fax

You can visit one of the Board's offices to obtain information from one of our Customer Service Representatives in person.  You can also come to one of our offices to file an application or to obtain forms.

You can send documents to the Board by mail or fax.  If you are mailing for faxing documents to the Board, you should include the application number if you know it.  This way, the Board will know which application the documents belong to.

To see a list of our office locations, fax numbers, or mailing addresses go to our Office Locations section.