About Us

This section provides general information about the Landlord and Tenant Board (the Board). The Board is one of Ontario’s “quasi-judicial” agencies.  “Quasi-judicial” means “almost like a court of law.”

The Board was created by the Residential Tenancies Act (the RTA) on January 31, 2007.  The RTA gives residential landlords and tenants specific rights and responsibilities, and sets out a process for how these rights and responsibilities can be enforced. The RTA also has certain rules governing rent increases for residential rental accommodation, and gives the Board authority to enforce these rules.

In general, the role of the Board is to:

• resolve disputes between landlords and tenants through either mediation or adjudication,
• regulate rent increases in most residential rental units, and
• educate landlords and tenants about their rights and responsibilities under the Residential Tenancies Act.

The Board is an independent agency.  Any decision which the Board makes about the rights or responsibilities of individual landlords or tenants cannot be influenced by any Member of Provincial Parliament or Minister of the Crown.